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Shipping & Returns

1. How are my limited edition prints shipped?
2. What are the shipping charges?
3. How long does it take for my shipment to arrive?
4. Does Dutch Flats Wildlife Art Gallery, LLC offer express shipping options?
5. What is your guarantee/return policy?
6. How do I return my purchase?

1. How are my limited edition prints shipped?
Your limited edition print(s) is carefully packaged to prevent damage and then flat shipped in a heavy-duty mailing box. Dutch Flats Wildlife Art Gallery, LLC utilizes a variety of shipping carriers to provide our customers with excellent delivery service at the lowest prices available. Our limited edition prints are shipped via UPS, USPS, or FedEx.
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2. What are the shipping charges?

STANDARD GROUND SHIPPING AND HANDLING RATES WITHIN THE UNITED STATES*

  Ground Shipping
(Allow 5-7 BUSINESS DAYS for delivery)
1-4 Prints Each
Additional
Print**
9" x 12" Unmatted Print $8.99 $0.99
14" x 17.5" Unmatted Print $9.99 $1.50
16" x 23" Unmatted Print $11.99 $1.75
9" x 12" Matted Print $12.99 $1.99
14" x 17.5" Matted Print $13.99 $2.50
16" x 23" Matted Print $14.99 $2.75

*Please contact customer service at 812-345-1558 for International Shipping Rates
**When ordering 25 prints or more please call for information on our SUPER SHIPPER Savings offer


EXPRESS SHIPPING AND HANDLING RATES WITHIN THE UNITED STATES*

  Two-Day Shipping Standard Overnight
Delivery by 3:00-5:00 P.M. Next Business Day
(to Most Cities)
Priority Overnight
Delivery by 10:30 A.M. Next Business Day
(to Most Cities)
1-4 Prints Each
Additional
Print**
1-4 Prints Each
Additional
Print**
1-4 Prints Each
Additional
Print**
9" x 12" Unmatted Print $13.99 $1.99 $20.99 $1.99 $32.99 $2.99
14" x 17.5" Unmatted Print $14.99 $2.50 $22.99 $2.50 $34.99 $3.50
16" x 23" Unmatted Print $15.99 $2.75 $24.99 $2.75 $36.99 $3.75
9" x 12" Matted Print $16.99 $2.99 $26.99 $2.99 $38.99 $3.99
14" x 17.5" Matted Print $17.99 $3.50 $28.99 $3.50 $40.99 $4.50
16" x 23" Matted Print $18.99 $3.75 $30.99 $3.75 $42.99 $4.75

*Please contact customer service at 812-345-1558 for International Shipping Rates
**When ordering 25 prints or more please call for information on our SUPER SHIPPER Savings offer

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3. How long does it take for my shipment to arrive?
Our standard ground delivery time averages five to seven BUSINESS DAYS from the time your order has been processed. Please provide a valid email address when ordering so that we can email you a shipping confirmation.
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4. Does Dutch Flats Wildlife Art Gallery, LLC offer express shipping options?
Yes we do. Please see the Shipping Table for prices.

For questions regarding international shipping prices please contact our customer service department via email at customerservice@dutchflatsart.com or phone 812-345-1558.
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5. What is your guarantee/return policy?
Dutch Flats Wildlife Art Gallery, LLC offers a 100% satisfaction guarantee. If for any reason you are not completely satisfied with your limited edition print we will cheerfully accept a return for an exchange or for a refund (less S&H), provided the print is returned within thirty (30) days from date of shipment.
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6. How do I return my purchase?
To return a print to Dutch Flats Wildlife Art Gallery, LLC, repackage your print(s) in the same packaging materials in which you received your purchase. Please include the following items with your return and ship to the address below:

  • copy of your invoice*
  • short explanation as to why you are not satisfied with your print(s)
  • state whether you want a refund or prefer to exchange your print (clearly state your exchange preference)

*If you no longer have your invoice, please include your full name, address, and phone number. Also include your order number, if possible.

Return Shipping Address
Dutch Flats Wildlife Art Gallery, LLC
P.O. Box 7393
Bloomington, IN 47407

Please contact our customer service department via email at customerservice@dutchflatsart.com or phone (812-345-1558) if you have questions or need additional information.
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